You can use Visa, MasterCard, Discover, American Express, or Affirm to pay for any product on Back Market. Some sellers also offer PayPal as a payment method, but it is not available on every listing. In some cases, the products have been used and then returned.
What Is The General Customer Feedback On Back Market’s Services?
You won’t understand how serious Back Market is until you go through the purchasing experience. Throughout every step of the way, you’ll see how and why the company has built a reputable name. Since the gadgets come in various conditions, you can find a suitable phone even if you’re on a budget. While not having any failing devices would’ve been better, that’s still an impressive rate compared to other marketplaces. Your service is awesome and your website is easy to navigate. The battery life is not at all what I expected.
My Trusted Source Of Quality Tech
As a platform that’s designed specifically to leave reviews on goods and services, we had to include Truspilot’s reviews. That’s not something you’ll find in many other marketplaces. If anything, it shows you how confident they are in their products. Back Market’s selling point is its one-year warranty.
What Is Back Market’s Business Model?
Additionally, Back Market offers warranties and transparent return policies, providing customers with peace of mind when making a purchase. Back Market is an online marketplace specializing in refurbished electronics. Here, we focus on providing a platform where customers can purchase a variety of electronic devices from respected brands at reduced prices.
How Do I Know I Can Trust These Reviews About Back Market?
Not only do professional examiners test and clean your item, but you also get information on who refurbished it. Offering valuable products with great prices and giving the environment a chance to recover, Back Market has become an influential entity in the refurbished goods market. The company’s focus on refurbished items reduces the environmental damage caused by e-waste.
The problem was I really didn’t want to invest $1,000 in a new iPhone. It’s like a car, you drive it off the lot and it immediately loses its value. So, I just put a case on it and rolled with it. Because with the case on, you could not see at all that the phone was broken. But then a couple of months after that I dropped the phone again and shattered the front of the screen.
- Back Market’s business model is based on the assumption that there is a large market for refurbished devices.
- However, like any marketplace, the experiences customers have had do vary.
- Buried in the positive reviews on Trustpilot are complaints ranging from accessories not working to buyers receiving the wrong device.
- I can’t pass up a good deal on a functioning TV or Macbook.
Arrived On Time In Excellent Condition
Devices are tested for performance, battery life, and cosmetic issues to ensure that they are fully operational. A reliable marketplace should back its products with a robust warranty and return policy, and Back Market does not disappoint in this regard. Most products come with a 12-month warranty, offering repairs, replacements, or refunds for devices that do not meet the expected standards.
IPhone 15 • Locked Verizon
The platform’s customer service team is available to assist with the process, ensuring a hassle-free resolution. Sellers on Back Market are not just random individuals—they are certified refurbishers who meet strict quality standards. These refurbishers must prove their ability to restore devices to a high standard before they can sell on the platform. This ensures that buyers can trust the products they purchase, knowing that they’ve been carefully restored to like-new condition. Back Market works closely with refurbishers to make sure their products meet the platform’s high expectations, which gives buyers an extra layer of confidence. Back Market is an online marketplace designed to offer refurbished electronics and tech products at prices that are typically far cheaper than buying them new.
As a result, merely 1 out of 3 applicants actually get approved to sell on Back Market. So, you can enjoy quality shopping, knowing that these sellers are meticulously selected. It’s evident that Back Market is a legitimate marketplace, committed to offering us a safe shopping environment. Their dedication to excellence makes them a go-to option for refurbished electronics. To maintain a trustworthy experience, Back Market rigorously screens their third-party sellers.
Is Back Market Reliable?
I’ve bought refurbished phones before and never had these issues, but after this I will never order from Back Market again. Swappa operates as a peer-to-peer marketplace where individuals can buy and sell refurbished devices directly. While this can sometimes lead to lower prices, the quality and condition of the products can vary greatly from one seller to another. Back Market, in contrast, only allows certified refurbishers to sell on the platform, ensuring a more consistent and reliable product. Back Market is a thriving online marketplace originating from France, specializing in offering refurbished electronics.
Each Back Market seller also goes through a screening process to receive the Back Label. For example, a refurbisher has to answer a questionnaire about their practices and procedures. In addition, they’re asked to provide proof of those operations.
Overall, I can say that I am satisfied with the purchase. I received Samsung galaxy a53 in excellent condition. The product arrived on time as mentioned and the packaging was also very safe.
