You’ll find unique prices on all sorts of electronics, such as cameras, laptops, smartphones and gaming consoles. Like Back Market, Decluttr specializes in refurbished electronics, but it operates a bit differently. Decluttr offers a more limited selection compared to Back Market, with a focus on smartphones and tablets.
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No matter which payment method you choose, Back Market makes it easy to get the best deal on your next purchase. And thankfully, the internet has made finding deals easier than ever. But with so many websites and apps out there, it can be hard to know which ones are legit and which ones are scams. Back Market directed me to only communicate through them and not contact the Tech Gallery. BM was acting as an agent for Tech Gallery and probably has a thousand self-taught “refurbishers” that their platform lends credibility to.

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Their customer service staff is accessible 24/7 for any queries or worries. This warranty ensures that Back Market is a legitimate place to buy refurbished devices. Back Market offers products such as smartphones, laptops, video game consoles, kitchen appliances, and more, all of which are certified to be in working condition. After considering on-site and off-site reviews, it appears that Back Market is indeed legit. The company has also received approval from publications like Forbes and TechCrunch. Regardless, customers should always be careful when dealing with resellers.
- Sellers on Back Market are not just random individuals—they are certified refurbishers who meet strict quality standards.
- Our commitment to sustainability is at the forefront of what we do.
- From delivering the items within a few days to offering a limited warranty, Back Market holds their sellers to high standards.
- It wss Not mine.When I got it, I tried to talk with them several times but all the time they said like, it is your fault.
- Reviews tell you all about the seller’s customer service, product quality, and more.
Understanding The Warranty Offer
You’re essentially getting a high-functioning, eco-friendly tech product for a fraction of the price. When you’re ready, you can add your product to the cart, checkout securely with encrypted payment methods, and have it delivered directly to your door. Plus, you’re covered by a warranty and a return policy, ensuring that you’re not taking any risks. Yet Back Market inspects their products rigorously before selling them. So buying from Back Market is safe and cost-effective.
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Making a customer account allows you to track your orders and get access to sales on other devices. You can also contact sellers through your account and refer your friends to earn discounts. You can get Apple or Samsung watches, Fitbits, and Garmin smartwatches at discounted prices. Some of their items might come with a few physical flaws, but they’ll still be able to function correctly due to expert restoration.
Back Market is the go-to site for refurbished electronics. Each item is checked for quality and comes with a year-long warranty. If you’re ever unhappy with a product, free returns are available. Prices are much lower than stores and direct retailers.
Is Back Market Legit – Summary
By adhering to legal requirements and implementing robust consumer protection measures, Back Market strives to safeguard the rights and interests of its customers. Empowering customers to make informed decisions is a core tenet of Back Market’s approach to transparency and trustworthiness. In addition to providing detailed product information and seller ratings, Back Market offers comprehensive buyer protection policies to safeguard customer interests. Certified refurbishers are required to uphold high standards of quality and professionalism, adhering to Back Market’s code of conduct and ethical guidelines. This includes employing industry-best practices in refurbishment, using genuine parts and components, and providing accurate product descriptions.
No matter what grade a device receives, it’s guaranteed to be totally functional. The items I received from Back Market literally look brand new. I liked how I was able to still get the same quality for a more affordable price. The best way to know if a seller is legit is to check the reviews other customers left. It means they’ve been on the platform for a while, which is a good sign.
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Back market has received a 4.4 out of 5 star rating on TrustPilot with a mixture of both negative reviews and positive reviews. The company has also received high ratings on other sites such the Better business Bureau and Sitejabber. Despite these mixed reviews, the feedback remains overwhelmingly positive, with customers consistently praising Back Market’s reliability, value, and user-friendly platform. Back Market offers a selection of payment options for customers who want to buy pre-owned electronics. PayPal and Stripe both offer buyer protection programs.
Refurbished Tech Helps The Planet

Buy used items that are professionally restored to like-new. Back Market has rigorous standards for quality assurance and product testing. There are hundreds of thousands of satisfied customers and many good reviews. First, you can easily browse their extensive range of products, from smartphones to laptops and home appliances.

I ordered Airpods 4 and a 2017 Macbook Air for my fiance, and you can’t tell that they aren’t brand new. Both work amazingly and my fiance is very happy with the Macbook! When you buy a phone from Back Market, you can be confident that you’re getting a great product at a great price. Plus, when you buy from them, you’re supporting the circular economy—which means less waste and fewer resources consumed.

- Through attentiveness and dedication, we ensure our shoppers’ encounters with Back Market are positive and trustworthy, reinforcing our legitimacy in the marketplace.
- Decluttr’s offerings are generally more straightforward, but Back Market’s commitment to variety and customer support gives it the edge.
- As the company is expanding, you can expect its shipping range to expand any day now.
- I chose the ‘excellent condition’ option, ordered the phone on a Sunday and it arrived lunchtime on Tuesday.
She hooked up a mouse and HDMI cable to the USB-C phone port. She downloaded from the phone all of the folders and images that we thought we lost. We took pictures of phone working as evidence proving there was no saltwater damage but just the touchscreen was defective. No external damage to touchscreen and phone was never dropped before screen went black. Back Market Certified Renewed devices have been inspected, restored, and cleaned by either the manufacturer or an authorized partner, ensuring they function like new.

A New York Post article from December 2024 warns that Subway risks being “gobbled up” by rival Jersey Mike’s due to ignoring franchisee complaints. Under former CEO John Chidsey, sales dipped 5-10% in some regions, with failed promotions like the $6.99 footlong hurting profits. Jersey Mike’s, with fewer locations but higher per-store revenue, sold for $8 billion—close to Subway’s $9.5 billion sale. Franchisees cite high fees and remodel demands as issues, potentially explaining service inconsistencies in reviews. Employee reviews on Indeed add context, with workers often citing low pay, high stress, and management issues, which may contribute to poor customer experiences.

I really did not feel like spending over $1000 on a laptop so I came across the website Back Market. Juilee discovered a love for editing while working for arts publications. Over the last four years, she has edited reviews, features, interviews, and more. At HBR, she enjoys the diverse range of topics that fall on her desk. Again, if you use the Back Market promo code and the link I provide, you will save $10 on your purchase with them. I’m going to go ahead and get the phone set up … Welcome to iPhone.